OUR VALUES
Reser's strives to be an Employer of Choice. In fact, it is so important to us that it is one of our company Cornerstones. This means we want to create an environment where people choose a lasting career because Reser's cares about their personal development & safety and delivers a rewarding work experience. Diversity, Equity, and Inclusion are key to being an Employer of Choice. We strive to make sure our environment is one where everyone feels a sense of belonging.
Our Company is committed to maintaining a diverse, inclusive, and equitable workplace founded on respect, acceptance, and appreciation for all individuals. It is our belief that having a diverse and inclusive workplace is critical to our success including our ability to attract and retain employees, ensure our employees thrive and to better serve our customers.
We will demonstrate our commitment to diversity and inclusion by:
- Fostering a culture of open-mindedness, compassion, and inclusion for all individuals
- Embracing our differences to foster growth and innovation
- Treating all individuals with regard, respect, and courtesy
- Ensuring our employment practices support and promote diversity, equity, and inclusion
- Providing employees with training and learning opportunities to create awareness for issues related to diversity, equity, and inclusion
- Building and maintaining meaningful relationships with community organizations dedicated to advancing issues surrounding diversity, equity, and inclusion
When we treat everyone equally, we treat everyone the same, but when we treat everyone equitably, we focus on individual needs. Equity means we recognize that everyone has different needs, experiences, and opportunities and we are providing fair treatment, access, opportunity for all employees based on those individual needs.
ABOUT OUR TEAM
- Approximately 4,000 employees
- 38% of our employees are Female
- 70% of our team is represented by ethnic minorities
- 40% of our employee have 5 or more years of service
- Over 4,000 hours of leadership training
Diversity is being invited
to the party; inclusion is
being asked to dance"
~Verna Myers
RECRUITING AND RETENTION
- Key recruiting team members are AIRS Certified Diversity and Inclusion Recruiters
- Recruiting efforts focused on posting and partnering with local diverse community partners to ensure our workforce represents the diversity of our local communities.
- Reser's Cares program to connect our employees with the local community where we work and live, building relationships with numerous community-based organizations all drive by employees
- Compensation is assessed regularly with outside consultants to maintain pay equity
- Departing employees can participate in an exit interview process to help the company learn why the employee resigned to better improve internal culture to retain talented employees of diverse backgrounds.
EMPLOYEE EDUCATION
- Employees complete a Diversity and Inclusion training annually through our Alchemy learning platform. The objectives of this training are to understand the meaning of diversity, recognize the importance of learning about others, and understanding how to act appropriately in the different types of relationships you may have at work with others.
- All newly promoted or newly hired leaders participate in a classroom training session on inclusion through our Launch program to help them to better understand and recognize unconscious bias. Additionally, this session is focused on helping our leaders understand how to help create a culture of belonging.
TRAINING OPPORTUNITIES
With the goal of promoting from within to help our diverse workforce to advance to higher level roles, we offer several training opportunities including by not limited to:
- Web based training certification for Maintenance employees
- LME training for electrical licensing (at locations where supported)
- Participation in boards or committees in the community
- LEAD training program
- LAUNCH training program for new leaders
- GROW development program for Supervisors and above
SUPPLIER DIVERSITY
Beginning in 2021, our suppliers have been asked to complete a diversity self-certification to help determine where there are opportunities to further diversify our suppliers. The classifications suppliers can identify as include:
- Minority Owned Business Enterprise
- Small Disadvantaged Business Enterprise
- Women Owned Business Enterprise
- Veteran Owned Business Enterprise
- HUBZone Small Business
- Physically Challenged Business Enterprise
- LBGTQ or Gender Non-Conforming Individual Owned